Terms & Condition :

Welcome to E-Mareez Care (Private) Limited! We are dedicated to empower you to make smart and suitable choices for your health and well-being. Our mission is to provide you with a platform that enables you to seek stable and urgent health care, and enhance your doctor-patient relationship by making it more accessible, affordable, efficient and intelligent.

Here you can find all the terms and conditions of use that we apply in order to provide our Services.

We must inform you that you must abide by all the conditions of use stated in this document. If you wish to follow otherwise, you are advised to discontinue the use of our platform and all the services related to it.



E-Mareez Care (Private) Limited ( referred in the document as “E-Mareez Care (Private) Limited”, “we”, “us”, or “our”) owns and operates website www.e-mareez.com and mobile applications. E-Mareez Care (Private) Limited allows the audience (referred to as “users” or “you” in the document) in scheduling appointments with medical specialists and doctors online, and search for clinics nearby. For ease of reference, other services we incorporate on our Platform or offer from time to time, as the case may be, is referred as “Services” and all health professionals and laboratories registered with e-Mareez Care (Private) Limited, or enlisted on the Platform, shall collectively be referred to as “Healthcare Providers”. The Services we provide are available for all territories within Pakistan only.

E-Mareez Care (Private) Limited reserves the right that if you do not agree to all the Terms and Conditions mentioned herein, then you may not access the Platform or use any of our Services. These Terms may be amended, modified or replaced by other terms and condition at the sole discretion of E-Mareez Care (Private) Limited and without prior notice to you. If you wish to continue with us, you also agree with the information practices disclosed in our privacy policy and disputes of any sorts are going to be resolved according to the laws of Pakistan.

We must inform you that you must abide by all the conditions of use stated in this document. If you wish to follow otherwise, you are advised to discontinue the use of our platform and all the services related to it.

We commit to introduce to you the best and verified medical professionals via our platform, but in no event shall we be liable to you or anyone else for any decision made by you in reliance on any services provided by us, any diagnosis made by the doctors or quality of machinery provided by them in their clinical setups. While we take steps to verify the medical registration of doctors and health care providers using our platform to provide their services, we make no guarantees with respect to professional qualifications, quality of work, expertise or other information provided by the health care providers on their profiles. Furthermore, we do not in any way endorse or recommend any individual listing of medical specialists, laboratories or any other healthcare provider.

We strive to provide the best management system to our medical professionals. E-Mareez Care (Private) Limited reserves the right to issue a warning,terminate and/or disable the account of doctors in case of delayed payment for the use of product.

E-mareez Care (Private) Limited DOES NOT PROVIDE ANY MEDICAL ADVICE :

The content that you obtain or receive from E-mareez Care (Private) Limited, its employees, advertisers or otherwise through the services offered by the Site is for informational and scheduling purposes only. All medically related information, including but not limited to information shared via doctors’ feed or blogs, emails and text messages, comes from independent healthcare professionals is for information purposes only.

The content, whether such content is provided by or through the use of the Services or through any other communications from E-mareez Care (Private) Limited , is not intended as a substitute for, nor does it replace, professional medical advice, diagnosis, or treatment. Do not disregard, avoid or delay obtaining medical advice from a qualified healthcare provider because of something you may have read on the site. We strongly recommend that if you experience a medical emergency, do not rely only on our platform to seek help, rather keep your options open to immediately call a health care professional or visit your nearest hospital/clinic. Your use of the content is solely at your own risk. We strongly advise you to make independent assessment in respect of its accuracy or usefulness and suitability prior to making any decision. We do not recommend or endorse any specific tests, medicines, Healthcare Providers, procedures, opinions, or other information that may appear through the Services. If you rely on any content provided through the Services, you do so solely at your own risk.

Liabilities and waranties :

We have no control over, and cannot guarantee the availability of any specific Healthcare professional or laboratory at any particular time. We will not be responsible for any harm or personal injury resulting from our Services, or for any other injury arising from or related to the use of the Platform or Services whatsoever. You are solely and absolutely responsible for your decisions. Moreover, while our platform supports doctor-patient relationships, we do not create nor are responsible for doctor-patient relationships. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best of our ability.

By using this service you thereby insure this company, its employees, doctors, agents and affiliates against any loss or damage, in whatever manner, howsoever caused. You agree to insure, defend, and hold E-mareez Care (Private) Limited, its affiliates, employees, agents, and the concerned doctors/physicians harmless from and against any and all claims, demands, costs, liabilities, arising out of

  • (a) your use of the Site
  • (b) a violation of these Terms and Conditions of Use
  • (c) misdiagnosis, false judgment and interpretation errors arising from; your failure to provide correct and / or complete clinical information / history about the patient in timely and clinically appropriate manner, your failure to provide relevant clinical information about the patient, misinterpretation of the advice / prescription / diagnosis by you, failure to follow doctor’s advice / prescription by you and if you permit a third party to use your password or other means to access your account.


You are responsible for all use of the services and for all use of your credentials, including use by others to whom you have given your credentials. You may only use the site and the services for lawful, non-commercial purposes. You may not use the site in any manner that could damage, disable or overburden our servers or networks. You may not attempt to gain unauthorized access to any of the services, user accounts, or computer systems or networks, through hacking, password mining or any other means.You also grant to E-mareez Care (Private) Limited the right to sublicense these rights, and the right to bring an action for infringement of these rights. In addition to our rights in these Terms and Conditions, we may take any legal action and implement any technological measures to prevent violations of the restrictions hereunder and to enforce these Terms.


All content, including trademarks and taglines identifying us, button icons, and service names are solely our property. Nothing on this site should be construed as granting a license or right to use any trademark displayed on this site, without the written permission of the trademark owner. Other than browsing and using the site for its intended purpose, you may not in any way exploit any of the content of this site, except when expressly authorized in writing by E-mareez Care (Private) Limited. You may not use our logo for any purpose, unless the intended use of the logo is approved in advance by us. E-mareez Care (Private) Limited reserves the right to seek all remedies available at law, in equity or under international copyright laws for violations of these Legal Terms, including the right to block access from a particular Internet address to the site. Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website. This Company’s logo is a registered trademark of this Company.


If you have any questions or concerns about this policy or the use of your information, or to modify or update any information we have received, please contact us. Our contact information, can be found on our platform.

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